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SARS-CoV-2 (COVID-19) News and Updates


SARS-CoV-2 (COVID-19) News and Updates

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  • We are OPEN and operating with normal hours.

  • Patients are being seen while owners wait in their cars. Please call when you arrive.

Appointment Notes:

  • Please wash your hand before coming and bring hand sanitizer with you. Masks are recommended.

  • For all new pets and clients, please fill out our NEW CLIENT FORM and e-mail it to us prior to your visit along with any pertinent records.

  • For any patients scheduled for surgery or drop-off care, please fill out our DROP OFF FORM and e-mail it to us prior to your scheduled procedure or appointment.

  • Please have your card ready for payment over the phone. We do not keep numbers on file.

  • Please stay home if you have had any recent travel, exposure to upper respiratory infections, or are ill with upper repsiratory infection

Thank you for your patience as we all manage during this difficult time.

Medication Returns

  • At this time, we are unable to take any returns or credits for medications.

  • Food reimbursements will still be honored by the food manufacturers. Please call for details.

Telemedicine

The state of Texas has approved telemedicine for licensed veterinarians. Telemedicine is not available for new patients. 

  • Telemedicine will incur a consultation fee and cannot account for diagnostic testing where the pet would need to be seen.
  • Depending on the condition/illness, pets may still need to be evaluated in person even after a telemedicine consultation.
  • Medications prescribed through telemedicine consultations will be available for pick up from us or shipped to your home from our online pharmacy. If you choose to use an alternate pharmacy, the annual prescription fee will apply.

COVID-19 and Pets

According to the CDC and AVMA, there is limited evidence that dogs can become infected and some evidence that cats may be susceptible to infection. Please follow the links below for more information and FAQs.

American Veterinary Medical Association Information on COVID in Animals

American Veterinary Medical Association Frequently Asked Questions

Information from the World Small Animal Veterinary Association

Coronavirus and Pets - Houston SPCA

 

If you are concerned that your pet may be infected, please contact the state public health veterinarian:

Laura E. Robinson, DVM, MS  
Acting State Public Health Veterinarian 
Director/Oral Rabies Vaccination Program 
Texas Department of State Health Services 
Zoonosis Control Branch 
1100 W. 49th St, MC 1956 
Austin, TX 78756   512‐776‐3306 
[email protected]  

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