XEaster Schedule:We will be closed on Saturday, April 11 in observance of Easter.Read more

Please Read the Following


Please Read the Following

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  • We are OPEN as veterinary care is considered essential during the Stay Home, Work Safe directive.

  • We will be closed on Saturday, April 11, 2020 in observance of Easter.

  • Our last weekday appointment will be scheduled at 4pm. Our weekday hours of operation will otherwise remain the same (M-F 8 am - 5 pm).

  • We will be closed for Saturdays during the month of April.

Appointment Notes:

  • We are seeing patients one at a time while their owners wait in the car.

  • Please call when you arrive for your appointment. 

  • For all new pets and clients, please fill out our NEW CLIENT FORM and e-mail it to us prior to your visit along with any pertinent records.

  • For any patients schedule for surgery, please fill out our DROP OFF FORM and e-mail it to us prior to your scheduled procedure.

  • Please see the note below for more information on our COVID-19 protocols.

Thank you for your patience as we all manage during this difficult time.

Please read the following for more information:

A Note to Our Clients:

Dear Pet Parents,

We have had many questions regarding our current status during the COVID-19 pandemic and are writing to you to provide you with this information.

As of now, we are open during our regular business hours. In a continuing effort to provide the best care for your pets, we have begun to implement the following protocols to help protect our staff and the pet owners we serve.

Please stay home if you meet any of the following:

  • Recent international travel
  • Known transmission in your area
  • Known contact with an infected individual
  • Recent history of respiratory disease

If your pet must be seen due to an illness, injury, or emergency and the above applies to you, please send them with an authorized representative where the above does not apply.

If you are bringing a pet in, we ask that you do the following:

  • Wash your hands before leaving the house
  • Bring hand sanitizer with you
  • Inform us if an authorized representative is bringing your pet in
  • Call us from your vehicle when you arrive to receive instructions
  • Payments will be taken over the phone

Thank you for trusting us with the care of your pets. Please continue to check our website and Facebook page for the most up to date information.

Medication Returns

  • At this time, we are unable to take any returns or credits for medications.
  • Food reimbursements will still be honored by the food manufacturers. Please call for details.

Telemedicine

The state of Texas has approved telemedicine for licensed veterinarians. Telemedicine is not available for new patients. 

Telemedicine will incur a consultation fee and cannot account for diagnostic testing where the pet would need to be seen.

Depending on the condition/illness, pets may still need to be evaluated in person even after a telemedicine consultation.

Medications prescribed through telemedicine consultations will be available for pick up from us or shipped to your home from our online pharmacy. If you choose to use an alternate pharmacy, the annual prescription fee will apply.

 

Coronavirus (COVID-19) and Pets

Source: American Veterinary Medical Association

Coronavirus: What we know as it relates to pets

We are actively monitoring developments related to animals and the virus. On Thursday, February 27, a dog in Hong Kong tested "weak positive" for coronavirus (the owner tested positive for coronavirus). The dog has since received a second positive result that has been sent to the World Organization for Animal Health (OIE), which is working with Hong Kong health officials on this case. The precise meaning of "weak positive" remains unclear and further evaluation is ongoing. Hong Kong authorities have said the dog shows no clinical signs of illness but remains quarantined. We will keep you updated as we learn more.

At this time, the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) say there is no evidence that companion animals, including pets, can spread COVID-19. However, as with any disease, it's always a good idea to wash your hands after being around animals.

According to the CDC, people who are sick with COVID-19 should restrict contact with pets and other animals, just like you would restrict your contact with other people. When possible, a member of the household other than the individual who is ill should care for any animals in the household. Those infected with COVID-19 should avoid contact with animals, including petting, snuggling, being kissed or licked, and sharing food. Those who must care for a pet, or who will be around animals while sick, should wear an appropriate facemask and wash hands thoroughly before and after interacting with those animals.

 

Update on COVID-19

Source: Harris County Veterinary Public Health

Detection of low level of COVID-19 (formerly known as 2019-nCoV) virus in a pet dog

A press release from Hong Kong’s Agriculture, Fisheries and Conservation Department (AFCD) stated that a pet dog has tested weak positive for the COVID-19 virus on Friday, February 28, 2020.

The dog belonged to a patient with diagnosed with COVID-19. The dog did not have any visible symptoms. Oral, nasal, and rectal samples were collected for testing, and the nasal and oral cavity samples were tested weak positive to COVID-19 virus. The AFCD has quarantined and is closely monitoring the animal. Additional samples are being collected to determine whether the animal is infected or if the results were due to environmental contamination. 

According to the U.S. Centers for Disease Control and Prevention (CDC), no animals in the United States have been identified with the virus, and there is no evidence that dogs or other pets can contract or spread COVID-19.

Although there have not been reports of pets or other animals becoming sick with COVID-19, it is still recommended that people sick with COVID-19 take precautions. Current CDC recommendations state, if a person is sick with COVID-19:

  • Restrict contact with pets and other animals while sick
    • When possible, have another member of your household care for your animals while you are sick.
    • Avoid contact with your pet, including petting, snuggling, being kissed or licked, and sharing food.
    • If you must care for your pet or be around animals while you are sick, wash your hands before and after you interact with pets and wear a facemask.

 

Coronavirus (COVID-19) Prevention Tips

Source: American Veterinary Medical Association

Prevention tips you can implement

There is currently no vaccine to prevent COVID-19. The best way to prevent illness is to avoid being exposed to the virus and to follow strict handwashing and other hygiene protocols.

  • Refrain from shaking hands (fist bumps or forearm bumps are good substitutes).

  • Practice good hygiene: Wash hands often with soap and water for at least 20 seconds, especially after using the restroom; before eating; after blowing your nose, coughing, or sneezing; and after handling pets.

  • If soap and water are not readily available, use an alcohol-based hand sanitizer with 60%-95% alcohol.

  • Make hand sanitizer, sanitizing wipes, and tissues readily available in common areas.

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Cough or sneeze into your elbow or use a tissue to cover your nose and mouth, then throw the tissue into the trash can.

  • COVID-19 symptoms are similar to those of influenza (e.g., fever, cough, and shortness of breath), and the current outbreak is occurring during a time of year when respiratory illnesses from influenza and other viruses, including other coronaviruses that cause the common cold, are highly prevalent. To prevent influenza and possible unnecessary evaluation for COVID-19, all persons more than 6 months old should receive an annual influenza vaccine. Vaccines are still available and effective in helping to prevent influenza.

  • Voluntary home isolation: If you are ill with symptoms of respiratory disease, such as fever, cough, shortness of breath, sore throat, runny or stuffy nose, body aches, headache, chills or fatigue, stay at home. The CDC recommends that you remain at home until at least 24 hours after you are free of fever (100 degrees F or 37.8 degrees C) or signs of a fever without the use of fever-reducing medications.

  • According to the CDC, people who are sick with COVID-19 should restrict contact with pets and other animals, just like you would restrict your contact with other people. When possible, a member of the household other than the individual who is ill should care for any animals in the household. Those infected with COVID-19 should avoid contact with animals, including petting, snuggling, being kissed or licked, and sharing food. Those who must care for a pet, or who will be around animals while sick, should wear an appropriate facemask and wash hands thoroughly before and after interacting with those animals.

 

COVID-19 (Coronavirus) Helpful Links

The recent coronavirus outbreak is of great concern to us and our pets, especially after the news update of a dog that tested positive in Hong Kong. While coronavirus is not new to the veterinary world, we do not know much about this particular strain and how it can affect our pets. Following are some links for more information. As always, maintaining proper hygeine still provides the best protection for us and our pets.

Questions and Answers on the 2019 Coronavirus Disease (COVID-19) - Source: World Organization for Animal Health
Coronavirus disease (COVID-19) advice for the public: Myth busters - Source: World Health Organization
COVID-19 - Source: American Veterinary Medical Association

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